Frequently Asked Questions
Everything you need to know about our ergonomic seating solutions and ordering process.
What is the warranty period for Ergohuman chairs?
All Ergohuman chairs come with a comprehensive 5-year manufacturer's warranty covering all structural components and mechanical parts to ensure long-term comfort and reliability.
How long does shipping take and is it free?
We offer free standard shipping on all orders within the continental United States. Orders are typically processed within 24-48 hours, with delivery taking between 3 to 7 business days.
Do the chairs arrive fully assembled?
To ensure the safety of the product during transit, Ergohuman chairs arrive partially assembled. We include all necessary tools and a clear step-by-step guide; assembly typically takes less than 15 minutes.
What is your return policy if I am not satisfied?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return the chair in its original packaging for a full refund, minus any applicable restocking fees.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm to help you invest in your ergonomic health over time.
How do I adjust the chair for my specific height and weight?
Every Ergohuman chair features a multi-point adjustment system. You can customize the seat height, depth, armrest position, and backrest tension using the intuitive single-lever control mechanism.